Shipping policy

Shipping Policy

Thank you for shopping with us! We're committed to providing a smooth and efficient shopping experience, and we want to make sure you understand how we handle shipping. Please take a moment to read through our shipping policy.

Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after the order is placed.
  • Orders are shipped Monday through Friday. Orders placed on weekends or holidays will be processed the next business day.
  • You will receive an email notification once your order has shipped, including tracking information.

Shipping Methods & Delivery Times

We offer the following shipping options:

  1. Standard Shipping:

    • Estimated delivery time: 5-7 business days
    • Cost: $X.XX (free for orders over $XX.XX)

  2. Expedited Shipping:

    • Estimated delivery time: 2-3 business days
    • Cost: $X.XX

Please note that shipping times may vary depending on your location, and delivery may take longer during peak seasons.

 

Shipping Fees

  • Shipping costs are calculated based on the size, weight, and destination of your order.
  • We offer free standard shipping on orders over $XXX.XX within the U.S. (some exclusions may apply).
  • For expedited the rates will be calculated at checkout.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.
  • If you did not receive a tracking number or have trouble tracking your order, please reach out to us at [Customer Service Email].

Lost or Damaged Items

  • We take great care to ensure that your items arrive safely, but in the rare event that your order is lost or damaged during transit, please contact us within 7 days of receiving your order.
  • For damaged or defective items, we may request photos to help resolve the issue as quickly as possible.
  • If your package is lost or delayed, we will work with the shipping carrier to resolve the situation, though we are not liable for delays caused by the carrier.

P.O. Boxes & APO/FPO Addresses

  • Currently, we do not ship to P.O. Boxes, APO, or FPO addresses.

Return Policy

  • If you are not completely satisfied with your purchase, please refer to our Return & Refund Policy for instructions on how to return items.
  • Please note that shipping fees are non-refundable unless the item is damaged or defective.

Contact Us

If you have any further questions or concerns about our shipping policies, please feel free to reach out to our customer support team at Modernhijabco@gmail.com or 312-468-5612. We're happy to assist you!